Rhiannon and John are a married couple living in their own home in Pembrokeshire. Both long-standing customers of the Pembrokeshire Council Telecare service, they also have a large domiciliary care package in place. This includes a combination of support from their family and formal carers. Along with daytime visits, they also receive repeated sleep-in support two consecutive nights, followed by two nights of support from their family. Although the carers live-in on the days they support, when it’s the families turn, they are nearby but not within the property. A Social Worker recently carried an annual review of Rhiannon and John’s care, who highlighted that Telecare could be better utilised to support them.
Case Study – Using Technology to Enhance Care Packages (we-cair.com)
